DAMAGE/LOSS SHORTAGE
Our packaging is done with care to insure that your order is received in
good condition. For shipment via U.P.S. or common carrier, please note the
discrepancy, damage, etc., on freight bill and immediately file proper claim
with delivering carrier. Damage and shortage of packages is the
responsibility of the delivering carrier.
RETURN POLICY
No merchandise may be returned to us without prior written authorization.
We will accept, after permission has been given, merchandise that may appear
to be defective or merchandise shipped in error.
The
cost of shipping will be credited only in those instances where the return
is a result of our error. Special
orders, materials made to order including remanufactured drives and
powerheads, items cut to length, etc., cannot be cancelled and are NOT
RETURNABLE. New and restockable merchandise
without price marking and in its ORIGINAL PACKAGING may be returned within
30 days of purchase with prior authorization. Upon
receipt at our warehouse, returned parts are evaluated to determine if they
are eligible for credit. All returns are subject to a minimum
20% restocking fee. Merchandise
CANNOT be returned for any reason after 30 days. There
are ABSOLUTELY NO RETURNS on electrical or electronic items including
ignition components. Credits for returned merchandise are processed on a
bi-monthly basis, so please allow at least one full billing cycle for the
credit to appear on your credit card statement. All
orders shipped internationally or imported from the U.S. are considered special order, no return
unless defective.
WARRANTY
As a seller of marine equipment, we purchase from
several hundred manufacturers and distribute their products throughout our
marketing area. Most of these manufacturers have a warranty for their
product line, a copy of which is available upon request. We do not offer
warranties, expressed or implied, other than what is offered by the
manufacturers. Marine Partsfinders does not assume responsibility or
liability for the workmanship or use of products purchased from our
manufacturing suppliers. However, as a courtesy to our customers, we will
accept for return any products sold by our company that may appear
defective. Acceptance of any such products by Marine Partsfinders does not
constitute an admission of liability nor validity to a claim but is done
solely to assist customer and manufacturer. Products that are accepted under
the above conditions are either returned to the manufacturer or held for
their agent to inspect for any warranty consideration.